General terms and conditions

Contractual terms

Here you can find contractual documents for the different services provided by LucaNet. These documents form the basis for your contractual relationship with LucaNet (ASEAN) Pte. Ltd. referred to in the quotations. Earlier versions of the contractual documents are no longer displayed on the website.


Documents for license purchase

Documents that apply for license purchase include:


Documents for SaaS

Documents that apply for SaaS:


Documents for software rental

Documents that apply for software rental:


The Terms for Works and Services only apply upon the conclusion of contracts for works and/or services. The Terms for Managed Server Hosting only apply upon the conclusion of hosting contracts. These documents will be expressly referred to in the quotation.